Comic-Con fans’ frustration builds as ticket sales halt again

Nov. 22, 2010 | 12:02 p.m.

On our Technology blog, Tiffany Hsu has the story of fan reaction to the computer glitches on Comic-Con International’s registration web site. Where’s Tony Stark to fix it?

Fans at Comic-Con 2010 (Frazer Harrison/Getty Images)

It’s the sequel everyone was hoping they wouldn’t see: Comic-Con’s ticket website crashing for the second time this month.

Fans hauled themselves out of bed at 6 a.m. Pacific time hoping to secure their spot at the 2011 convention in July, which has seen attendance boom in recent years. What most got instead was a mostly blank page with an error message and a torrent of frustrated messages on Twitter and Facebook.

"Green Lantern" star Ryan Reynolds (Mike Blake/Reuters)

“Stupid comic con!!” wrote emiVEE on Twitter. “I thought you’re [sic] servers were supposed to be fixed already!! I want my tickets!!”

Around 7:30 a.m., Comic-Con International posted a message on its Facebook page: “It is our understanding EPIC is working to resolve the current problems. We know it’s a lot to ask, but we hope you can bear with us while they try to get things on track.”

EPIC is the group responsible for running registration. By 8:30 a.m., Comic-Con managers shut down sales with the following note on its home page:“We are well aware that many people have taken time from work, school or other activities and others woke up very early. There really is no way to convey our level [of] regret for this turn of events. We are currently researching our registration options.”

THERE’S MORE, READ THE REST.

– Tiffany Hsu

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